Cancellations & Returns

Doors

Consumers have the right to return good within 30 days of receipt provided that the goods are in the same condition they were received in. We would advise that removing the packaging from our products can seriously compromise the quality of the and also deems the product to be classed as a 2nd Our collection price starts from £60 inclusive of VAT depending on area and quantities. You can organise your own return but it is strongly advised that you take out suitable insurance that covers the full retail cost of our products in the eventuality that damage is caused in transit. Also when using your own returns method it is advisable to photograph the items to be returned in case of damage caused in transit.

Door Handles & Ironmongery

Consumers have the right to return goods within 30 days of receipt provided that the goods are in the same condition they were received in. If you wish to return your items & there is no fault/quality issue the Consumer will need to pay for their own return postage. Please inform us of your intention to return any items via info@handsomehandles.co.uk. Please supply your order/reference number, your full name, address, telephone number & reason for return. We recommend that you return your item using a signed for service that provides you with proof of delivery to us. We will not be held responsible for returned items that are lost in transit. Carriage costs are not refundable and return carriage is payable by the customer.