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Delivery & Returns

Delivery
Delivery charge of £6.99 for all items. Allow 5-10 working days on stock items - special orders may take longer and we will notify you by email

For express (1-2 working days - when ordered before 1pm) delivery charge £12

Special offer on for FREE Delivery on orders over £180, applies to UK Mainland only, the FREE delivery is (3-6 working days) if you want to upgrade and express the delivery you would need to pay the express delivery charge of £12 (Excluding bank holidays)

If you wish to collect your items please place your order over the telephone

We generally deliver to UK Mainland only - However for other area's not UK Mainland please email info@handsomehandles.co.uk for a delivery qoute, if we are unable to deliver to your area you can arrange your own collection/delivery

Our delivery prices are based on UK mainland - Highlands and areas that are not easily accessed by couriers will be subject to a surcharge - If you are unsure please call for further details

Returns Policy
You must inform Handsome Handles within 14 days of receipt via email info@handsomehandles.co.uk and return within 30days

Before you purchase it is advisable to visit our showroom and view our products if this is not possible it may be better to order one item to make sure that it is what you require - this will avoid costly returns

Cancelation of non stock items prior to delivery are subject to a 25% restocking charge when ordered in store

Refunds willl not be made until the items have been returned to us and inspected 

Consumers are liable for the cost of returning faulty goods

The cost  returns is down to the customer unless goods are damaged/faulty at the time of delivery

Please ensure you write your invoice number clearly on the package

Please ensure that the items are returned by secure method that may be tracked i.e recorded or signed for, as goods lost in the post can not be refunded

Faulty Goods and Returns
Please inspect goods on receipt of delivery. Faulty Goods must be reported within 14 days. If returning products please inform us by email or telephone. Please provide your order reference number and description of goods to be returned

Please return the goods via a recorded method to:

Handsome Handles
(Returns)
Unit 8
Pavilion Workshop
Holmewood Industrial Estate
Chesterfield
Derbyshire 
S42 5UY

Exchanging Goods
If you wish to return goods and want to exchange them for something else, then we will process these transactions separately.
The new order should be placed online and full payment made for this order. On receipt of your returned goods your refund will be processed separately.

Maintenance - We recommend regular cleaning with a soft cloth (please email if you are unsure as some products may vary on what can be used as some manufacturers recommendations may differ)