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Privacy & Cookie Policy & GDPR Compliance


HANDSOME HANDLES PRIVACY POLICY

We are committed to protecting your privacy online and doing so we implement the policies documented following - The privacy policy forms part of our website terms 

Handsome Handles – Unit 8, Pavilion Workshops, Holmewood Industrial Estate, Chesterfield, S42 5UW
VAT NO 245279293

THE KIND OF INFORMATION WE DO HOLD

To allow us to process and deliver your goods as quickly as possible we need your name card address delivery address contact telephone number email address and card payment details

Information is held when that you provide when contacting us via email or social media

Your order details are held outlining the goods you have purchased price paid and delivery address

Account login details including user name are held but not encrypted passwords

Information may be held regarding the type of device you have used to access the website your IP address web browser and you shopping footprint on our website

We do not do email marketing

If you do not wish to give us information we may not be able to complete your online purchase

THE INFORMATION WE GATHER

Your data information is used to help us :-

Complete and process your online order as efficiently as possible

Give advice on any queries of issues you may have

For taking payment or refunding

For the safety and security of our company colleagues and customers

Your details are not used for profiling or automated decision making

Details are not used for credit scoring or credit referencing we do not offer credit terms

Records of your personal information have to be maintained for legal regulations to confirm transactions between Handsome Handles and yourself for accounting purposes

SHARING YOUR DATA

There is certain data that has to be shared via a 3rd party for delivery purposes this is usually via 

DPD Local - Our chosen courier partners for delivery of your order which is a third-party company. This application requires your delivery address, and contact details to arrange the delivery for you and keep you notified of progress. To access their individual policy please go to https://www.dpdlocal-online.co.uk/content/privacy-policy

SAGEPAY - Payment authorisation providers through a secure encrypted website which we do not have access to.  We have ensured that they meet our standards and legal requirements when they process your data.  To access their individual policies please go to https://www.sagepay.co.uk/policies


COOKIE POLICY

Cookies are very small text files that are stored on your computer when you visit some websites 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly

The following is strictly necessary in the operation of our website

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure. We need to remember your session to be able to complete the order

The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously)

Functional Cookies

This Website Will:

  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook, Instagram, Pintrest, LinkedIn & Twitter
  • Allow you to share pages with a friend via the smartaddon plugin

This website will not

  • Share any personal information with third parties


GDPR COMPLIANCE

Any information that we collect will be dealt with in accordance with the General Data Protection Regulation (EU 2016/679) and is for the purpose of the administration of the sale of goods supplied by Handsome Handles 

The lawful bases used for the processing of this data are:

  •   6 (1)(a) Consent – The individual has given clear consent for Handsome Handles to process their personal data for a specific purpose 
  •   6 (1)(b) Contract – The processing is necessary for a contract that Handsome Handles has with the individual or because they have asked Handsome Handles to take specific steps before entering into a contract 
  •   6 (1)(c) Legal Obligation – The processing is necessary for Handsome Handles to comply with the law (not including contractual obligations)

In accordance with the General Data Protection Regulation (EU 2016/679) you have the following rights as an individual:

  • The right of access
  • The right to be informed
  • The right to erasure
  • The right to rectification
  • The right to data portability
  • The right to restrict processing 
  • The right to object
  • Rights in relation to automated decision making and profiling

CONTROLLING YOUR PERSONAL INFORMATION

You may request details of personal information which we hold about you in accordance with the General Data Protection Regulation (EU 2016/679). This is a free service. If you believe any information we hold is incorrect, please write to us (Handsome Handles, Unit 8, Pavilion Workshops, Holmewood Industrial Estate, Chesterfield, S42 5UW) or email us (info@handsomehandles.co.uk). We will correct any information that is found to be incorrect. We may ask for proof of identification before providing such information


LINKS TO OTHER WEBSITES

Our website may contain links to other suppliers of interest and social media platforms. Once you have left our site we have no control over your privacy or any information that you provide whilst visiting such sites as these are not governed by our privacy policy. Please check the privacy policy of any other website that you should visit